DELTA legal advised Dimension Data group (“DD”) in connection with its global transformation of client support services.
Following DD’s great success with its first Global Delivery Centre in Bangalore, India, DELTA legal assisted in establishing another similar Global Delivery Centre for client support, this time in Prague –the Prague Global Delivery Centre (“PGDC”). The DELTA legal team was led by Pavel Fára, Libor Vacek and Jiří Absolon.
The project required a comprehensive solution, including the lease of more than 2,500 sqm of modern office and warehouse space in the Enterprise Office Centre in Prague 4, the establishment of a new entity, legal support on local and foreign employment issues, VAT registration, and more.
“We assisted our long-term client in negotiations with its counterparties and public authorities as well as in drafting relevant transaction documentation,” said Pavel Fára, a partner at DELTA legal. “We are delighted the project has been successfully completed.”
According to Yang Li, financial director of PGDC, the Prague Global Delivery Centre allows DD to offer scalable and agile support services that enable it to get vital insight into their clients’ IT infrastructures. “Our offices are sleek and modern, the environment is built with collaboration in mind, and it’s light and urban, ready to trigger innovation and new ideas,” he added.
DD is a member of NTT group, one of the world’s leading information communication technology (ICT) groups, consisting of many global technology corporations. DD provides ICT solutions for Fortune 100 and 500 companies worldwide through IT-as-a-service, such as cloud advisory services, cloud infrastructure readiness, cloud services for Microsoft, enterprise mobility-as-a-service, the OneCloud partner program or unified services for Cisco. Both Global Delivery Centres support more than 6,000 clients globally, over 6 million of their assets and handle more than 1.5 million transactions daily. They are ISO-certified, highly secure and managed environments governed by detailed performance metrics and measurements.