Luciana Goulart Penteado

Practice Areas

Civil Litigation

Consumer Law

Automotive

Aviation

Banking and Finance

Energy

Pharmaceutical

Real Estate

Institutional

Credit Recovery

Health, Insurance and Pension

Technology and E-commerce

Retail and Consumer Goods

Career

Founding partner of Goulart Penteado, she joined Demarest Advogados for almost 10 years. Graduated in Law from Faculdades Metropolitanas Unidas – FMU (1998) and in Social Communication, with Specialization in Public Relations, by Fundação Armando Álvares Penteado – FAAP (1989). Specialist in Civil Procedural Law by FMU (1999). She attended a preparatory course for LL.M., Cumberland School of Law, Samford University, Birmingham, Alabama, USA (1997).

With over 20 years of experience dedicated to Civil Litigation, she focuses his practice in Consumer Law, advising and representing national and foreign companies from the most diverse industry sectors, such as aviation, automotive, pharmaceutical, consumer goods, technology, retail, health, among others, in legal and/or administrative disputes and other market strategies.

She leads a team of approximately 50 highly qualified professionals dedicated to the practice of Civil Litigation, with deep knowledge in their areas and segments of activity.

Author of several specialized publications related to the most diverse topics of Law. She is an active member of the Brazilian Institute of Competition, Consumption and International Trade Studies (IBRAC), helping to organize seminars and frequently participating in major Consumer Law events.

She is widely recognized by its peers and clients and is repeatedly indicated by the main national and international Legal Rankings, as a reference in the area of ​​Consumer Law, among them Chambers and Partners, Leaders League, Legal 500, Who’s Who Legal, Benchmark Litigation, Analysis Advocacy and Best Lawyers.

Recognized annually, since 2012, by the international legal guide Chambers and Partners as a reference in the area of ​​consumer rights in Latin America, with its availability and know-how constantly highlighted by the market and clients: “She combines a deep knowledge of the clients’ businesses with a strategic and preventive approach”.

Listed among the only 5 professionals recommended in Brazil n the consumer category (Product Liability) in the Life Sciences area by Who’s Who Legal.

Ranked by the international legal guide Latin Lawyer in the areas of Aviation and Litigation, being mentioned as “one of the highlights of the litigation team in the area“.

Listed as Litigation Star in Brazil and Top 25 Latin American Women in Litigation by the international legal guide Benchmark Litigation.

Ranked by Leaders League as a leading lawyer in the areas of Consumer Law and Life Sciences.

Listed by the international legal guide Legal 500 as a reference in dispute resolution following Transport and Shipping – Aviation in Brazil.

Recurringly ranked by Análise Advocacia as one of the most admired lawyers in the area of ​​consumer law.

Recognized by the Análise Advocacia Mulher ranking as a lawyer specializing in consumer law and admired in the Pharmaceutical and Commerce sectors.

Listed by the international legal guide Best Lawyers as a professional reference in the area of ​​consumer law in Brazil.

Professional Memberships

Member of the Consumer Relations Committee of the Brazilian Institute of Competition, Consumption and International Trade Studies (IBRAC).

Publications

Contribution to the news report “Rol taxativo da ANS: por que planos de saúde comemoram decisão do STJ” (LexLatin, 2022).

Co-author of the article “As consequências do excesso de demandas judiciais no ambiente de negócios” (LexLatin, 2022).

Co-author of the article “Do reajuste nos planos coletivos à incerteza sobre a extensão do rol da ANS” (ConJur, 2022).

On August, 2020, acted as organizer and mediator of the Seminar “30 Anos de CDC – Novas Tendências”, held by IBRAC.

Co-author of the book “30 Anos do Código de Defesa do Consumidor – A Evolução das Relações de Consumo” (IBRAC, 2020).

Co-author of the article “O impacto da mercantilização da advocacia pelas plataformas digitais para o setor aéreo” (O Estado de S. Paulo, 2020).

Co-author of the article “Covid-19: impacto nas decisões judiciais sobre relações de consumo” (O Estado de S. Paulo, 2020).

Co-author of the article “STJ afasta presunção de dano moral em casos de atraso ou cancelamento de voo” (O Estado de S. Paulo, 2019).

Co-author of the article “STJ decide sobre critérios de reajuste em contratos coletivos de planos de saúde” (JOTA, 2019).

Co-author of the article “Os desafios legais da publicidade comparativa no mundo moderno” (O Estado de S. Paulo, 2019).

Co-author of the article “As expectativas com a nova regulamentação do recall no Brasil” (O Estado de S. Paulo, 2019).

Co-author of the article “Novos desafios para a desconsideração da personalidade jurídica” (O Estado de S. Paulo, 2019).

Co-author of the book “Comentários à Lei Geral de Proteção de Dados à Luz do Código de Defesa do Consumidor” (IBRAC, 2019).

On June 2018, acted as organizer of the Seminar “Relação de Consumo na Era Digital”, held by IBRAC.

Co-author of the article “Impactos das Decisões do STF para o Setor Aéreo” (O Estado de S. Paulo, 2018).

Co-author of the book “Panorama Legal sobre as Relações de Consumo na Era Digital” (IBRAC, 2018).

Co-author of the book “Panorama Legal sobre as Relações de Consumo no Brasil” (IBRAC, 2017).

On October, 2016, acted as organizer and mediator of the Seminar “Children’s Advertising: Limits and Challenges”, held by IBRAC.