Chambers Review
Provided by Chambers
Chambers Global Guide
Outsourcing - USA
Individual Editorial
Mark Heaphy is recommended for his handling of BPO and ITO arrangements, typically on behalf of service vendors. He has experience as both an adviser to suppliers on the contracting process and a negotiator in transactions.
Strengths
"Mark has always impressed me with his technical and negotiation skills."
"Mark is a solid lawyer with good experience in the outsourcing field."
"He understands the client position and develops a thoughtful response to resolve any issues."