Chambers Review
Provided by Chambers
Global
Outsourcing - USA
Individual Editorial
Mark Heaphy is recommended for his handling of BPO and ITO arrangements, typically on behalf of service vendors. He has experience as both an adviser to suppliers on the contracting process and a negotiator in transactions.
Strengths
"Mark Heaphy's expertise was paramount and he has a good sense of negotiations."
"He is an amazing individual."