Question 1

What is Rankings Data Hub?

Accepted Answer

A new analytics product within the Chambers Insight product family. Rankings Data Hub will consolidate all of a firm's ranking information in one convenient location, and up to two weeks before guide launch - saving marketers valuable time by enabling them to create and export custom reports ahead of time.

Question 2

How do I use Rankings Data Hub (RDH)?

Accepted Answer

Rankings Data Hub can enable marketers to

Access all the information on your ranking when you need it most to support efficient internal briefings and preparing your marketing comms activity
Share ranking performance with internal colleagues in just a few clicks
The ability to export all information and data to excel to analyse in your own space

Question 3

How will I gain access to Rankings Data Hub?

Accepted Answer

A purchase of any Insight report in a guide unlocks Rankings Data Hub for a firm – provided the firm has a profile platform subscription.

Question 4

How long will I be able to get access to Rankings Data Hub for? How long will my reports be available for? (time period)?

Accepted Answer

Customers have access to each guide for 1 year (until new guide launches).

Question 5

When will Rankings Data Hub be available?

Accepted Answer

Customers will have access to Rankings Data Hub up to 2 weeks prior guide launch. This is triggered with the start of embargoed rankings.

Question 6

Will a user be notified that new data is available on Rankings Data Hub?

Accepted Answer

Click on the Rankings Data Hub in the My Account:

Users will see ‘New’ when embargoed rankings starts and the daily data update has happened
If embargo starts after the daily data run then user will see ‘Preparing your data’ until the next update (max 24hrs)

Question 7

How many users will get access to RDH?

Accepted Answer

The purchaser of Insight will be given access as well as ALL users within the firm with MyAccount access.

Question 8

Why can't I change the Base Report on RDH?

Accepted Answer

The Base report is a read-only view - It will be the default view for all your rankings information by Chambers and ensure you always have a version with the full data set. Once you start to create your custom reports, you will be able to filter out or delete information from tables but should something go wrong, you will always have the Base report as back-up.

Question 9

How far back will the ranking data go back on Rankings Data Hub? Current guide or previous years?

Accepted Answer

Rankings data hub will provide you rankings data for the current active guide and allow you to compare the information to the previous year.

Question 10

How often do the reports update on Rankings Data Hub?

Accepted Answer

We have a daily overnight data refresh. On the reports pages we will also show data on when the data was last updated.

Question 11

What happens to historical data on RDH?

Accepted Answer

Rankings Data Hub is available for the current active guide you subscribed to. If you extend the subscription to the following year the guide will automatically update with the most recent data. You can compare current year and previous year data. If you are not renewing, you subscription then you will lose access to the Rankings Data Hub information as soon as the new guide launces.

Question 12

What does the referee response on RDH mean?

Accepted Answer

An overall ‘Response Rate’ the number of referees that the user submitted for a given section of our research that have provided feedback about the firm, or its team members in relation to that section of our research.

Question 13

Is the referee response rate in RDH different to one in the Referee Management Tool?

Accepted Answer

In the Referee Management Tool (RMT), referees listed as contacted prior to the start of the survey may have been considered because they provided feedback for a different practice area, while the numbers in the Rankings Data Hub are for referees who responded exclusively to that practice area. That is, the RMT lists as referees who provided a response, regardless of the practice area for which they were submitted, while the RDH only counts responses relevant to the practice area.

Question 14

What do the different rankings mean on RDH?

Accepted Answer

View the 'What are Chambers Rankings ' page for more detail The Rankings Explained - Chambers and Partners | Researching Outstanding Lawyers Globally | chambers.com

Question 15

Why do some of my practice areas not display a response rate on RDH?

Accepted Answer

If you do not see a response rate next to a department ranking, it means that this practice area drew on referee feedback from a parent section and does not have its own response rate.

Question 16

Why do some of my practice areas on Rankings Data Hub do not link to its referee management page?

Accepted Answer

The link to the referee management page only works if your ranking corresponds directly to the practice area you submitted for. In any other situation, the link will take you to the referee management tool homepage.

Question 17

When will Editorial Content appear in the tool?

Accepted Answer

The editorial for the practice area/individual will be available in the tool following the launch of the guide.

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