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Overview How quickly after uploading referees should I expect to see their names appear in the Referee Management Tool? When and how often does the Referee Management Tool update? What does the Research Status in the Referee Management Tool mean? Are Research Start & End Dates indicated on the the Referee Management Tool subject to change? What happens in the Referee Management Tool after the Research End Date? Why are some of my sections in the Historic Tab of the Referee Management Tool? How accurate / recent are the Contact Statuses I see in the Referee Management Tool? What does Pending Status on the Referee Management Tool mean? What does In Progress status on the Referee Management Tool mean? What does Contacted Status on Referee Management Tool mean? How do the Action Required statuses work in the Referee Management Tool? What does Action Required: Unsubscribed in the Referee Management Tool mean? What does Action Required: Invalid Email in the Referee Management Tool mean? What does Action Required: No Reply in the Referee Management Tool mean? Where can I find the recommended action column in the Referee Management Tool? What does the Referee Contact Rate on the Referee Management Tool tell me? Can I replace or substitute referees if I want to do so? In the Referee Management Tool research on my section appears to have started and some referees are In Progress, but some still show as Pending – why is this and should I be concerned? When during research should I check again referees that are In Progress in the Referee Management Tool? What is the 3-month rule and how is it displayed in the Referee Management Tool? Can I download the Referee Management Tool data? In the Referee Management Tool my referee is on Action Required: No Reply but they are saying they didn’t receive your email In the Referee Management Tool my referee was on Action Required: Unsubscribed, they agreed to be contacted again and their status is now Action Required: No Response. Why?

How quickly after uploading referees should I expect to see their names appear in the Referee Management Tool?

Our systems have to process tens of thousands of submissions and over 820,000 referees each year and usually it will take some time to process all those referees. Normally you can expect to see referees appear in your tool 24 hours after you upload a referee spreadsheet via your online account. 

 
There may be some instances where some referees have to be processed manually, which may mean this process takes longer, however, please rest assured that your referees will be fully processed before research for a section begins and a researcher begins sending emails to anybody. 
 
If there are any occasions where you believe referees you provided are missing from the tool and a section is already set to ‘Researching’, please do notify the researcher listed as responsible for the section in our Research Schedule so they can check this for you. 

Related articles

When and how often does the Referee Management Tool update?
What does the Research Status in the Referee Management Tool mean?
Are Research Start & End Dates indicated on the the Referee Management Tool subject to change?
What happens in the Referee Management Tool after the Research End Date?
Why are some of my sections in the Historic Tab of the Referee Management Tool?
How accurate / recent are the Contact Statuses I see in the Referee Management Tool?
What does Pending Status on the Referee Management Tool mean?
What does In Progress status on the Referee Management Tool mean?
What does Contacted Status on Referee Management Tool mean?
How do the Action Required statuses work in the Referee Management Tool?
What does Action Required: Unsubscribed in the Referee Management Tool mean?
What does Action Required: Invalid Email in the Referee Management Tool mean?
What does Action Required: No Reply in the Referee Management Tool mean?
Where can I find the recommended action column in the Referee Management Tool?
What does the Referee Contact Rate on the Referee Management Tool tell me?
Can I replace or substitute referees if I want to do so?
In the Referee Management Tool research on my section appears to have started and some referees are In Progress, but some still show as Pending – why is this and should I be concerned?
When during research should I check again referees that are In Progress in the Referee Management Tool?
What is the 3-month rule and how is it displayed in the Referee Management Tool?
Can I download the Referee Management Tool data?
In the Referee Management Tool my referee is on Action Required: No Reply but they are saying they didn’t receive your email
In the Referee Management Tool my referee was on Action Required: Unsubscribed, they agreed to be contacted again and their status is now Action Required: No Response. Why?

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