Overview How quickly after uploading referees should I expect to see their names appear in the Referee Management Tool? When and how often does the Referee Management Tool update? What does the Research Status in the Referee Management Tool mean? Are Research Start & End Dates indicated on the the Referee Management Tool subject to change? What happens in the Referee Management Tool after the Research End Date? Why are some of my sections in the Historic Tab of the Referee Management Tool? How accurate / recent are the Contact Statuses I see in the Referee Management Tool? What does Pending Status on the Referee Management Tool mean? What does In Progress status on the Referee Management Tool mean? What does Contacted Status on Referee Management Tool mean? How do the Action Required statuses work in the Referee Management Tool? What does Action Required: Unsubscribed in the Referee Management Tool mean? What does Action Required: Invalid Email in the Referee Management Tool mean? What does Action Required: No Reply in the Referee Management Tool mean? Where can I find the recommended action column in the Referee Management Tool? What does the Referee Contact Rate on the Referee Management Tool tell me? Can I replace or substitute referees if I want to do so? In the Referee Management Tool research on my section appears to have started and some referees are In Progress, but some still show as Pending – why is this and should I be concerned? When during research should I check again referees that are In Progress in the Referee Management Tool? What is the 3-month rule and how is it displayed in the Referee Management Tool? Can I download the Referee Management Tool data? In the Referee Management Tool my referee is on Action Required: No Reply but they are saying they didn’t receive your email In the Referee Management Tool my referee was on Action Required: Unsubscribed, they agreed to be contacted again and their status is now Action Required: No Response. Why?
What does Action Required: Unsubscribed in the Referee Management Tool mean?
The ‘Action required: Unsubscribed’ status will appear if, at the time you submit your referee list, our checks show that your referee has unsubscribed from receiving any research-related communication from Chambers and Partners. In these cases, our policy is not to contact the person in question without their written consent.
If you have asked this referee if they are happy to participate in our research and they have confirmed that they are, please forward the referee’s written confirmation to [email protected]. We will then be able to update our records so your referee can be included in our research. Once we then send your referee an email, they will update to show as ‘In Progress’ or ‘Action Required: No reply’.
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